CUSTOMER SERVICE
AFS Customer Care is here to help! Please complete the Feedback form and a Customer Care representative will contact you within 24 business hours.
If you are an account holder with a question about a transaction
on your card or checking account, please provide the Tracking Number located on the Authorization Acknowledgement or Fee Receipt e-mails in your Feedback message. If you do not have the Tracking Number, please provide the name of the lender or appraisal company you provided your account information to and the spelling of your last name. This will assist us in locating your transaction record and providing prompt customer service.
If your matter is urgent, please feel free to contact our office at 1-866-558-5279.
Customer Care representatives are available Monday-Friday 9:00A PST-5:30P PST to assist with your questions.